First action
Pause payment, document transfer or remote access. Reconnect through a known channel found outside the received message.
Topic pathway
Fraud prevention and contact verification
Choose the right checks for messages, supplier payments, recruitment, fundraising and fake support.
Is the requested action legitimate?
Useful output
A record of the original request, independently reached contact, verified destination and payment or access decision.
Interpretation limit
A legitimate company, genuine invoice or correct logo does not authenticate the request. If a transfer has already occurred, contact the bank through its official channel immediately.
Select the guide matching the question
Analyse a suspicious messageFraud guide · 11 minVerify changed supplier bank detailsPayment fraud guide · 12 minRespond to fake technical supportSupport impersonation guide · 12 minVerify a job offer and recruiterFraud guide · 12 minVerify an online fundraising appealVerification guide · 12 minCheck a suspicious website or domainWeb fraud guide · 11 minVerify an online identityOSINT guide · 9 min
Keep the decision traceable
Record the fact being checked, the material reviewed, what remains unknown, the person responsible and the next review trigger. A result is useful when another reader can understand why an action was chosen and what would change it.